AFS License

Stening Simpson (International) Pty Ltd is an AFS Licensee (License No: 243532)

Click on the following link to download and view our Financial Services Guide (FSG).

Stening Simpson (International) Pty Ltd’s Board, management and staff have a commitment to efficient and fair resolution of complaints.  The Company demonstrates a culture that acknowledges customers’ rights to complain and which actively solicits feedback from customers.

Please contact us if you have any complaints about our services:

Ms. Elaine Simpson
Complaints Officer
Stening Simpson (International) Pty Ltd
Ground Level, 100 Walker Street

Ph:  +61 2 9455 0560

If the complaint cannot be resolved to your satisfaction within 20 business days, you have the right to refer the matter to:

Financial Ombudsman Service (FOS)

Street Address – Level 12, 717 Bourke Street, Docklands 3008

Mailing address – GPO Box 3, Melbourne 3001 

Phone 1800 367 287

Insurance Brokers Code of Practice

Stening Simpson subscribes to the Insurance Brokers Code of Practice. To view a copy of the Code, click here.

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